Illness Protocol

Because we treat clients with chronic health issues, Refuge takes specific precautions in response to acute illness symptoms.

The office is sanitized with hospital-grade disinfectant regularly. This includes the furniture, tables, fidget toys, and other therapy materials.

At this time, masks are not required to be worn while in the counseling office, but you may request that your counselor wear a mask - we don't mind a bit! 

If you prefer to do your session via telehealth, please let your counselor know.

In the best interest of all, 

please do not enter the counseling office if you have any of the following symptoms regardless of cause:

Fever or chills


Shortness of breath or difficulty breathing


Muscle or body aches


Sore throat

Congestion or runny nose

Nausea or vomiting


If you did not attend school or work today due to illness, please reschedule.

Thank you!